FAQ

OUR POLICIES

Authenticity:

All of our products are 100% authentic in perfect working condition. All watches come complete with box sets, instruction manuals, serial numbers, and official dealer warranty paperwork unless otherwise stated. Most of our watches are never worn, current year models, with the exception of our pre-owned timepieces. The pre-owned watches are gently worn and carefully selected to insure that they are in superb condition and will make our clients happy with their purchase. A complete inspection, cleaning and servicing is performed on pre-owned watches prior to being sold. We do NOT sell replica products.

Authorized Dealer:

While we are not an authorized or direct dealer for any of the brands we sell, all of our watches come directly from authorized dealerships and respected industry wholesalers. They come complete with all boxes, instruction manuals, serial numbers, and official dealer warranty* paperwork unless otherwise stated. (*Please refer to the Warranty section for more information.)

Disclaimer:
•While we make every effort to ensure that product images and descriptions accurately reflect the actual product, manufacturer specifications are subject to change without notice.
•Images are for illustration purposes only. Images are not to scale and should not be used to determine the actual colour, size, or other specifications of the product illustrated.
•Product descriptions are provided solely to communicate the most up-to-date manufacturer specifications available to us at the time of publishing, and are not intended to be advertisements. Manufacturer specifications are subject to change without notice, and the product we ship will be exactly as produced by the manufacturer.
• Product availability is subject to change without notice. We make every effort, in good faith, to only display products that are currently in stock and/or can be ordered and delivered to our clients, but make no guarantee. We will not charge for products that are known to be not available, and reserve the right to cancel and refund orders that we are urgent essay uk unable to fill.
•We recommend contacting the manufacturer directly to reconfirm any specification or technical details of a product. Our staff will be happy to provide manufacturer contact information to you.

Pricing and Price Matching:

Due to rapidly changing wholesale and retail prices, as well as currency fluctuations, all prices are subject to change. All offers made to CHRONO95.com will be graciously considered, and we will make every attempt to match any legitimate quote.

Privacy:

Any information gathered by us is used solely to fulfil your order or respond to your request. We do not share any information that you provide to us with anyone else except as necessary to directly fulfil your request. We will not use your information for marketing purposes, and we do not send out promotional, special offer, or news emails.

Serial Numbers:

While many other watch companies sell watches that have had their serial numbers polished out, it is our strict company policy to sell only watches with serial numbers intact, and whenever possible or applicable, an official dealer warranty paperwork.

Warranty:

We provide authorized dealer warranty cards with your purchase. However, because we are not a manufacturer authorized dealer/distributor for the timepieces we sell, the manufacturer may choose not to honour the original warranty. Damage caused by water, moisture, or impact are not covered by the warranty.

We are not an official dealer for the products we sell and have no affiliation with the manufacturer.

All brand names and trademarks are the property of their respective owners and are used for identification purposes only.